Our entire staff collaborated on developing our core values and what we stand for.  These values constitute all of our relationships:  our participants and membership community, our clients, and the vendor partners we work with to deliver the solutions we offer. 

We encourage you to read it, test us on it, tell us when we’re failing it, and let us delight you as we deliver upon it.  We’re posting it for the world to see:  we hope you will hold us to these values and our mission to connect communities and to make a positive impact.  As L&E Research continues to grow we want to stay true to who we are and what others can expect from us. 

Do the right thing
We know that when we are honest and, most importantly, when we do the right thing, we can earn your trust.  And if we make a mistake…we admit it, and whenever possible, correct it. 

Build positive relationships
Relationships are invaluable.  Our team is family oriented so we think relationships are worthy of respect and being nurtured.    We know the world is a stressful place, so we go the extra mile to be professional stress relievers.  We strive to make working with us…easy.

Be experts in the qualitative research industry
We continually invest in training, assets and resources to be the consultant clients seek, delivering solutions that build trust.  We strive to be more than just a focus group facility, we strive to be partners.

Be innovative
L&E Research utilizes advanced technology to increase the efficiency of our services.  We are innovative leaders in our industry and have designed custom proprietary software that greatly increases the efficiency and quality of our services. We never stop thinking of ways that we can do things better, and we will continue to invest in those things that will make us better.

Be a positive force in the community
We are a part of the communities in which we live…and we need to do more than hand out cash to say thanks.  We believe in being green and charitable.  Recycling, drastically reducing the amount of paper we use, and making the community a focal point of our business, including sponsoring local charities, are just a few examples of the things we do to give back.

Be a good partner
We have the means to be helpful, and we have the desire to improve.  We’re passionate about L&E Research and our industry, and we are focused on ensuring a superior research experience and making the right connections.  We take pride in what we do, because we are all a part of the success. 

Be a good listener
Listening and treating each other with respect and dignity…as we would wish to be treated…means everyone is pulling for each other.  We are all pulling in the same direction…which leads to success. 

Be genuine, be nice, and have fun
Genuine people are generally happy people; happy people are generally nice.  We think work should be fun, so everyone makes it their responsibility to be L&E’s (Mis)Chief Executive Officer.

There is no “I” in team
It’s been said that a lot can be accomplished when people don’t worry about who gets the credit.  Camaraderie and teamwork means having each others’ backs…and not worrying about who is wrong, but how to make it right and being accountable to each other.  Telling someone “that is not my job”…or “I don’t know” without trying to find a solution…IS HEAVILY FROWNED UPON IN THIS ESTABLISHMENT!

Value a work/life balance
We all love working at L&E, but we can’t share the love if we’re all exhausted from working all the time.  Family is important, we need time to take care of those who are most important to us, including ourselves.

Great recruiting…great service…great results
This has always been our corporate mission since opening in 1984, and we’re really good at delivering it.  We love making connections that form win/win relationships…and we intend to keep on doing it.

Recognize great accomplishments
We work hard to provide opportunities for growth and reward achievement:  when that happens, congratulations are in order.