Chanette Sparks

Chanette is a medical project manager at L&E Research. She has worked in consumer marketing and the marketing research industry since 2013 and is always eager to embrace new opportunities, experiences and challenges. Contributing to the exciting technological advances that happen every day at L&E. Chanette also graduated from Ashford University in 2019 with a master’s degree in marketing.

Joy Cupstid

Joy joined L&E Research in 2017 and has since had many roles within the company including, Lead Trainer and Assistant Operations Manager of Recruitment, Consumer Project Manager and her current role as a Medical Project Manager. Throughout the years, Joy has gained extensive knowledge in the industry and is capable of executing small and large complex projects, skillfully and proficiently while ensuring the utmost client satisfaction. Joy received her Bachelor’s degree in Business Administration while also excelling as a student-athlete during her college years. She resides in North Carolina with her husband, two boys and one dog, which she adores. On weekends, you can find her on a ball field, exercising or just relaxing while watching a basketball or baseball game on TV.

Susan Bayer

After work in developing, marketing and leading youth programs, Susan transitioned to market research in 2019. Prior, she was an educator and completed her master’s degree in educational leadership from the University of North Florida. Susan’s experience in market research includes being a recruiter, client services rep, project/account manager, and national medical account executive. She holds the Qualitative Market Research course certification from UGA Center for Continuing Education & Hotel. Susan enjoys running and CrossFit and has completed many races, from 5Ks to full marathons. She enjoys quiet days on her porch swing with a cup of coffee and a good book, or sitting with her feet in the sand at the beach. In the fall, you can find Susan cheering on her two favorite teams – the Florida State Seminoles and the Jacksonville Jaguars.

Marie Ortloff

Marie has been working in the market research industry since 2015, and specifically within the medical division since 2018. Prior to making the move to market research, Marie worked with special needs individuals for 15 years.

Tara Gamble

Tara has been a Project Manager in market research since 2011. She has held her current position with L&E Research since 2020. Her background in the travel industry laid the foundation for a deep understanding of client satisfaction. She keeps clients updated daily and ensures a seamless project from start to finish. Client satisfaction is a huge priority for her.

April Leonard

April joined L&E in 2015. Prior to L&E, April practiced as a registered nurse for 12 years in multiple hospital-based specialties. April’s clinical experience, coupled with her market research industry knowledge, has led her to oversee L&E Research’s Medical Operations Team which leverages healthcare subject matter expertise to provide clients with project planning consultative services, along with project management throughout recruitment and project execution.

Rachel Carson

Rachel is a dedicated professional with a Business Administration degree from Youngstown State University. As a Client Service Manager, she excels in building relationships and delivering exceptional service. Rachel consistently ensures client satisfaction and drives business growth. She is also a Client Operations Manager focusing on specific client needs. Rachel is a passionate animal lover, beach enthusiast, and podcast addict. She thrives on sun-soaked adventures and enjoys exploring new stories through her favorite podcasts. Making the move from Ohio to Florida has been her best decision yet.