Security and Quality Aren’t Perks. They’re Prerequisites.

When it comes to choosing a research partner, trust isn’t a luxury. It’s the baseline. That’s why two questions should always be front and center:

1. How do you protect my data?
2. How do you make sure nothing gets missed?

At L&E Research, we believe that security and quality are non-negotiable. That’s why we’ve invested in dual ISO certifications: one for information security and one for research quality. Very few partners hold both. Fewer still bake them into every project the way we do.

What it means to Hold Both Certifications 

At L&E, we understand that trust in research comes from two places: data security and process quality. These two ISO certifications work together to cover both.

• ISO/IEC 27001:2022 is the international standard for information security management. It ensures that your data is protected through formalized policies, risk assessments, employee controls, and encryption practices.
• ISO 20252:2019 is the international standard for managing market, opinion, and social research. It ensures that every research project is executed with consistency, documentation, and methodological rigor across all phases.

Holding both means that we don’t just protect your data or deliver your research well. We do both, every time.

Fewer Than Five Firms Hold This Dual Certification 

The Insights Association, through its audit body CIRQ, has certified L&E Research to both ISO standards. Fewer than five companies hold both certifications. The dual status is rare and difficult to achieve. It represents a deep investment in systems training, oversight, and continuous improvement.
When you work with a partner that holds this distinction, you choose a level of excellence that goes beyond standard vendor relationship.

Why Dual Certification Matters to You

• Peace of mind for IT and compliance teams. ISO 27001 certification assures that every layer of your project data, from client records to video files, to survey data, is protected by one of the most respected security standards in the world.
• Confidence in research integrity. ISO 20252 certification ensures your qualitative and quantitative research is managed with consistent documentation, governance, and methodological accuracy.
• Faster onboarding, fewer surprises. Auditable standards reduce friction in vendor approval processes, especially in healthcare, financial services, and tech where security and governance matter most.
• Proof of excellence, not just promises. These certifications are independently verified, maintained through regular surveillance audits, and publicly listed through CIRQ. They reflect an organization that holds itself accountable.

Trust Is Earned. Certification Helps Prove It.    

When we say we’re built for your peace of mind, it’s not just a promise. It’s a process. One that’s been extremely audited, globally validated, and continually improved to meet the standards you deserve.

Looking for a partner that holds itself to the highest global standards? Let’s talk.