Toya has been working in the client service industry since 2011. She brings extensive leadership and administrative expertise to her role as Client Services Manager, honed through experience in both the non-profit and corporate sectors. As a dedicated servant-leader, Toya is passionate about delivering exceptional customer service and fostering strong team dynamics.
Fara has been in the market research industry since 2007 and joined L&E Research in 2020. With 13 years of recruiting experience, 4 years in management, and 10 years as an event planner, she brings strong leadership and organizational skills to every project. Fara expertly manages each phase from start to finish and is deeply committed to client satisfaction, always striving to go above and beyond expectations with professionalism and care.
Fara is a proud mother of three and grandmother of three – a role she cherishes above all else. In her free time, she enjoys writing, crafting, painting, beach trips, movie nights, and traveling throughout the U.S. Her greatest creative passion is photography, which she sees as a powerful way to preserve the moments that matter most.
Cindy has been working in the market research industry since 2017, supporting end-to end execution of data collection for a variety of projects in the Dominican Republic market. She has a Marketing Degree with a specialization in Planning and Strategy. Cindy became passionate about consistently building positive relationships with her clients and providing an exceptional experience with every interaction. Cindy proves to be a quick learner, problem-solving and detail-oriented person.
Ruby joined the L&E Research finance team in 2019 and has enjoyed learning as much as possible about the market research industry. A former accounts receivable assistant and then a school teacher, she was ready to leave the classroom behind and return to the world of finance. The added responsibilities of human resources has been exciting to learn and add to her knowledge base. Ruby looks forward to serving the employees and clients of L&E for years to come.
With a career that spans Recruiting, Client Services, Finance, and Human Resources, all at L&E Research, April brings a well-rounded perspective to her role as Director of HR & Compliance at L&E Research that allows her to lead with a comprehensive perspective and insight.
Outside the office, April enjoys gardening and has recently embraced home renovation, dedicating her weekend hours to restoring and revitalizing two family estate homes. She’s also a proud mom of three adult children, navigating the joys and challenges of this new stage of life as they pursue careers of their own.
Lori Carnot has a Master’s from Montclair State University and a B.S. in Direct Marketing from FIT. Her career includes telecom sales, pharma and chemical marketing, and running her own freelance marketing business. She joined L&E Research in 2019, advancing from participant to Recruiter, then Project Associate, and now National Account Manager, reflecting her adaptability and commitment to client success.
Josh has worked for L&E since 2014, coming on board during the Cincinnati acquisition. Originally working as a Screener Programmer, Josh took on the responsibilities working exclusively on the audio and video systems of quickly growing facilities. Josh has made visits to each and every location for installation and maintenance on L&E’s top-of-the-line A/V systems.
Born and raised in Cincinnati, specifically in the old GM plant town of Norwood, Josh started in the market research industry not long after high school. He is an electric harmonica blues player, vinyl record collector, lifelong Trekkie, and horror movie enthusiast. At present, he is also an avid reader with more unread books than read.
