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Reflecting on QRCA 2025: A Warm and Engaging Gathering for Qualitative Researchers

DWG Admin on March 5, 2025

The annual QRCA conference is always a standout event in the qualitative research industry, and this year’s gathering in Philadelphia was no exception. QRCA has built a reputation for fostering an inclusive and welcoming environment, making it a must-attend for qualitative consultants and researchers alike. While L&E Research’s presence at the event was centered around our exhibition booth, the experience reinforced why this conference remains such a valuable and unique space in the industry.

A Conference That Feels Like Home

One of the hallmarks of QRCA is its warm, supportive atmosphere. Unlike larger conferences that can feel overwhelming, QRCA offers an engaging and interactive experience tailored to the needs of qualitative professionals. The organizers do an incredible job of ensuring that attendees, especially newer researchers, feel included and empowered. From structured mentoring opportunities to casual networking conversations, the event fosters an environment where insights and experiences flow freely between industry veterans and emerging professionals.

This intentional focus on connection and knowledge-sharing is essential to the longevity and success of the research field. By providing a space for experienced researchers to mentor and guide the next generation, QRCA is helping to build a stronger research community—one that values both expertise and fresh perspectives.

The L&E Experience: Conversations and Creativity

At the L&E Research booth, we had the privilege of meeting a diverse group of researchers who stopped by to chat about their needs, challenges, and successes. Our conversations spanned a wide range of topics, from participant recruitment strategies to the latest trends in qualitative methodologies. The opportunity to engage with researchers face-to-face is always invaluable, as it allows us to better understand the evolving needs of our clients and the industry as a whole.

One of the highlights of our booth experience was our interactive game, where we invited attendees to share their most challenging recruiting audience. This competition brought out some incredibly creative and fun submissions, sparking engaging discussions and laughter among participants. It was exciting to see the enthusiasm researchers brought to this activity, making it a standout moment of the event.

Important Conversations on Data Quality

Another key moment of the event was a small group discussion led by Shannon Danzy from the Insights Association and L&E Research’s own Kelli Hammock. The session focused on data quality, particularly the GDQ data fraud initiative and its implications for researchers. In today’s research landscape, ensuring high-quality, reliable data is more important than ever, and it was encouraging to see researchers come together to discuss best practices and strategies for maintaining the integrity of qualitative research. These conversations are crucial in shaping the future of our industry and ensuring that qualitative insights remain authentic and trustworthy.

Looking Ahead

As we reflect on our time at QRCA, one thing is clear: this event continues to be an essential gathering for qualitative researchers. The sense of community, the emphasis on mentorship, and the meaningful conversations all contribute to an experience that goes beyond the typical conference.

L&E Research is proud to support and be part of this thriving research community, and we look forward to continuing these discussions throughout the year. Whether through conferences, webinars, or everyday conversations, we remain committed to helping qualitative researchers succeed. Until next year, QRCA—we can’t wait to see what’s in store!

Participant Engagement: What Makes an Experience Meaningful?

DWG Admin on March 5, 2025

Fresh off the press, it’s another of our Challenging the Status Qual blogs! In the previous edition we dove into understanding participant motivations and the frustrations that appear in the screening process.

Now, let’s shift our focus to what makes research participation not just a necessary task but a deeply fulfilling experience, and most importantly, how can we keep it that way.

Research participants consistently report that the process of contributing to studies is engaging. This engagement stems from a combination of the ‘big three’: intellectual stimulation, social engagement, and the tangible financial rewards that come at the end.

Intellectual Stimulation: Research Methods That Appeal To The Mind For The Best Results

Engaging with new products, ideas, and concepts is valuable for participants. Research becomes an intellectual pursuit that keeps them motivated and interested in the process. People consistently enjoy delving into topics that are thought-provoking and relevant to their lives and having engaging discussions.

This not only satisfies their curiosity but also gives them a sense of peeking behind the curtain, to explore products like never before. Discussion and idea-sharing further enhance their desire to contribute meaningfully and feel intellectually stimulated by the work and each other.

One participant stated that: ‘It’s always fun to hear what people are thinking. There are a lot of smart people here.’

Social Engagement: Research Methods For Creating Spaces For Community

Participants often value research as an opportunity to learn about new products and ideas while sharing their opinions in a structured and non-judgmental space. They find it rewarding to be in sessions where they not only express their views but also hear from others, taking part in a fun community activity.

One participant fondly recalled a group session where varied opinions were expressed respectfully: “Everybody wasn’t agreeing, but nobody was arguing. You can really kind of feel free to be honest, without offending anyone.” This open exchange brings about a comradery amongst participants, making them feel that their contributions are meaningful not just to a company but the group as a whole.

In-person research offers participants a dedicated space to focus, free from the distractions of daily life. From friendly staff to lobby refreshments, participants appreciate the comfortable environment and enjoy being able to test samples and prototypes in person with like-minded people.

The absence of common household distractions—whether it’s family members, pets, or the doorbell— allows participants a break from the everyday to focus on the research.

Compensation: A Tangible And Appreciated Benefit In Research Methods

While it would be fantastic for participants to be powered alone by the love of research, we must not overlook the practical benefit of compensation. Participants are often straightforward when addressing its importance: “Who doesn’t love to get paid for talking?”

For many, the financial incentive is a bonus that makes the experience even more rewarding. It’s never really just been about the money, though—it’s about the feeling of being fairly compensated for time and input.

The opinions of our participants are, when it boils down to it, what our clients need for best results. When we ensure that our participants feel valued through proper compensation, we, in turn, secure the best results for our clients.

Curating Meaningful Experiences Through Effective Research Methods

Ultimately, combining the ‘big three’ boosts engagement and makes participating in research worthwhile for everyone. By modeling our approach to what participants find fulfilling, we can enhance both their experience and the quality of the research outcomes.

Effective research methods prioritize participant satisfaction and meaningful engagement throughout the entire process.

As always, we encourage researchers to listen closely to their participants, valuing their insights not only during the study but in shaping future processes as well. Contact us today to learn more.

The Human Touch in High-Tech Research: A 2024 Outlook on Industry Trends

DWG Admin on November 6, 2024

Our 7th annual Future Trends in Research and Technology webinar brought together leaders in the market research industry to discuss how innovations are reshaping the field. Featuring Barry Jennings from Microsoft, Charlie Rader from Procter & Gamble (P&G), Lenny Murphy from Greenbook, and Brett Watkins and Kelli Hammock from L&E Research, the panel delved into advancements in AI, synthetic data, insourcing, and participant experience. This discussion provided a nuanced look at the balance between embracing technology and maintaining a human-centered approach in research.

AI: Separating Hype from Reality

Artificial intelligence was at the forefront of the conversation, with panelists discussing the distinction between buzz and practical applications. Barry Jennings from Microsoft opened with an insightful take: “I’m not too worried about Terminator or The Matrix just yet.” He shared how Microsoft’s AI efforts focus on tangible improvements, from automating mundane tasks to enhancing the value of qualitative research assets. “What do we do with all those transcripts, videos, etc., and make them more useful research assets?” Jennings asked, emphasizing that AI’s role at Microsoft is less about futuristic scenarios and more about creating efficiencies that allow researchers to focus on deeper insights.

Charlie Rader from P&G added to the conversation by describing AI as a “new operating system” for research. Rader highlighted how P&G leverages AI through external vendors who provide tailored solutions specific to their research needs. “I’m looking for vendors and solutions that have done some of the lifting in that space so that it’s easily moving on into talking with people, getting the conversations done, and then synthesizing to what’s next,” he explained. This focus on customized AI tools underscores P&G’s commitment to actionable insights rather than one-size-fits-all solutions.

Synthetic Data: Enhancing Flexibility and Privacy

When the discussion shifted to synthetic data, Lenny Murphy of Greenbook offered a balanced view of its transformative potential. Synthetic data allows researchers to explore scenarios without compromising privacy, but Murphy noted the limitations: “It’s useful…but it is—I mean, it’s probably the oldest story in market research. You know, Henry Ford said if you would’ve asked people what they wanted, they would’ve said faster horses.” Murphy’s perspective highlights synthetic data’s strengths in testing and simulation while cautioning that it may fall short in truly novel or disruptive research.

Barry Jennings echoed Murphy’s sentiments, observing that synthetic data works best when built on specific, high-quality datasets. “If I were to inform and create synthetic data with a company’s data…that’s going to be way better than a generalized model,” he stated, noting that synthetic data’s effectiveness improves significantly when customized to a particular client’s data environment. Jennings highlighted that while synthetic data has its place, real-world validation remains essential for groundbreaking research decisions.

Insourcing: A Strategy for Enhanced Control

The trend toward insourcing, or developing in-house research capabilities, was a prominent theme. Brett Watkins of L&E Research described how insourcing allows organizations to retain control over their data while reducing reliance on third-party vendors. This approach allows brands to ensure data consistency and alignment with their broader organizational strategies.

In contrast, Barry Jennings offered Microsoft’s hybrid approach, which combines internal research with strategic partnerships. “We believe in having a set of research partners who go deep,” he shared, explaining that working closely with select vendors allows Microsoft to manage its high demand for research without compromising quality. By reserving internal resources for customer-centric projects and relying on trusted partners for other initiatives, Microsoft is able to maintain a flexible yet reliable research structure.

Participant Experience and Sample Quality

Participant experience and sample quality were also top priorities for the panelists. Kelli Hammock from L&E Research emphasized the importance of creating a seamless experience for participants, remarking, “They don’t mind the screening process so much, but they do mind that they’re not being compensated for it.” Hammock explained how incentivizing even the initial stages of research can improve participant engagement. “We’ve seen our engagement rate go from, I believe, 10% up to almost 30%,” she shared, referencing a recent pilot program. By acknowledging participants’ time and effort, the industry can foster trust and increase engagement.

Charlie Rader highlighted the value of treating participants respectfully, noting, “We got to recognize that these are busy moms and dads…and they are taking valuable time out of their lives to be able to share their thoughts with us.” This human-centered approach aligns with P&G’s commitment to treating respondents as valued contributors rather than mere data points.

Strategic Implications and Future Outlook

Throughout the webinar, the panelists emphasized the need for a thoughtful approach to adopting new technologies. Lenny Murphy shared a pragmatic view on the current landscape of AI adoption. “Adoption is still in the infancy, the beginning of the adoption curve,” he explained, pointing out that while AI use is growing, it hasn’t reached mainstream levels across all companies. Murphy predicted that as AI tools evolve, market research would face shifts similar to those seen in quantitative research when automation initially emerged, with AI potentially transforming qualitative research as well.

Barry Jennings highlighted AI’s potential to streamline decision-making processes within Microsoft. He shared an example of an AI tool that could quickly answer questions that would otherwise take weeks of traditional research, noting, “It allowed that analyst to go do something that would fit into a bigger bucket.” Such applications demonstrate how AI can empower researchers to focus on high-value tasks, optimizing both time and resources.

Refining the Signal

The panelists agreed that while technology offers transformative potential, human insight remains central to meaningful research. Charlie Rader highlighted the importance of focusing on data quality and precision, noting, “We are trying to reduce the noise in our data sets to improve the signal…whether that is better screening [or] use of synthetic data.” Lenny Murphy reinforced this view, discussing the need for a thoughtful approach to engaging participants and the broader public: “We do have to do a better job of engaging with folks. We have to do a better job of creating a value exchange, a fair value exchange for their time.”

The 7th annual Future Trends in Research and Technology webinar concluded with a unified message: technology and human insight should work together to advance the field of market research. As Jennings remarked, the current pace of innovation is unparalleled, but “it’s a journey to figure out” how best to integrate these tools. The panel’s insights offer a roadmap for navigating this rapidly changing landscape, where AI, synthetic data, and participant-centric strategies can empower researchers to generate more meaningful and impactful insights.

Optimizing Participant Engagement: Tackling Frustrations in the Screening Process

DWG Admin on November 1, 2024

Welcome back to our Challenging the Status Qual series! In the previous blog of this series we looked at the real motivators for participants, now let’s focus on the delicate step of the screening process.

No one disputes its importance; however, it must be acknowledged that this process can often be a frustrating aspect of qualifying participants for studies.

While essential for ensuring that all the right demographic boxes are ticked and all relevant perspectives are represented, the often-arduous process can leave participants feeling like they got the short end of the stick. We’ve been exploring how we can improve the screening process to better suit them, aiming to increase participation, enhance satisfaction, and ultimately deliver higher-quality data for your research.

The Upside: What Participants Value

Screening has its ups and downs, so we checked in with our participants to understand what keeps them motivated to take part. One of the most appreciated aspects we found is early disqualification in screeners. Participants value their time; they prefer to know as soon as possible if they do not qualify for a study. This helps them avoid wasting energy on unnecessary questions that won’t be used.

Transparency in the initial description of a study is another key factor. When participants are clearly informed about the qualifying criteria—such as needing to be a cat owner or play multiple wind instruments—they can quickly determine whether these apply to them. This simple step prevents the frustration of going through lengthy screeners only to be disqualified for a reason that could have been clear from the start.

The integration of member portals, where participants can easily track their screener status, check relevant appointment dates, and manage tasks or documents, is another positive development. These portals not only lend the research an official air but also provide a central, secure location for participants to manage their involvement.

Clear communication throughout the screening process is crucial. Participants value direct and consistent updates via email, text, or phone, ensuring they are never left in the dark about where they stand in the qualification process.

One participant said: “You don’t know where you stand in their process of qualification. So, L&E makes it very user-friendly to go from the email process to getting booked.”

The Downside: Lack of Clarity

Despite the positives, participants frequently report significant pain points when trying to qualify. Low success rates and repeated rejections are major turn-offs. Many participants express frustration with lengthy, multi-page screeners that give them the impression they are on the right track, only to be disqualified at the very end. This experience can feel like a waste of time and effort. The repetitive nature of these lengthy screeners doesn’t help; participants often feel as though they are being asked the same question in slightly different ways, over and over again. This tediousness can make them feel like their responses aren’t being appreciated or considered, further diminishing their engagement and satisfaction.

Unexpected requirements within screeners, such as needing to upload a photo or record a video, can also catch participants off guard. If they are not able to fulfill these requests immediately, it can disrupt the process, forcing them to pause and return later, which adds to their frustration. Participants suggest that being informed of these requirements upfront would help them prepare accordingly and avoid unnecessary interruptions.

“I’m just not prepared to be on camera, and I didn’t know that was happening. So that can be frustrating because I feel like I have to stop and kind of beautify myself”, said another participant.

Finally, the practice of disqualifying participants based on recent participation in other studies is a sore point for many. Participants often do not understand why past participation should affect their eligibility, especially if the studies are unrelated. This lack of clarity can lead to confusion and a sense of unfair exclusion.

The Fix: Transparency and Better Communication

So, what can we do to improve this? There are several key steps we can take. First, we can increase questionnaire transparency at every stage—from study invitations to overall screener design—to set clear expectations and avoid unnecessary disqualifications. Prioritizing early disqualification and keeping screener questions relevant and concise will also respect participants’ time.

Additionally, better communication about time commitments and any special requirements before participants even begin can help them decide whether to proceed, preventing them from feeling overwhelmed. Reevaluating the criteria for disqualification, particularly regarding past participation, can help retain engaged participants who might otherwise feel unjustly excluded.

Minimizing participant frustrations with satisfaction is essential for optimizing the research screening process. By increasing transparency, improving communication, and refining the criteria for disqualification, we can create a more participant-friendly experience. These improvements not only respect participants’ time and effort but also enhance the quality of the data collected, ultimately leading to more successful research outcomes.

Human Touch and Tech Trends: Fall Events Recap

DWG Admin on November 1, 2024

This fall, we’ve attended some of the most anticipated events of the year: ESOMAR Congress, Insights Association’s CRC, and The Society of Sensory Professionals’ (SSP) Annual Conference were an opportunity to connect with new people, unveil our new brand identity, and fill our notebooks with innovative thoughts and learnings. Continue reading for a round-up of the core themes that emerged from these events,and what opportunities are shaping the future of market research.

Balancing Tech and Human: Corporate researchers face increasing pressure not only to secure budgets but also to justify their roles. With the rise of AI and automation, researchers must now integrate advanced technologies into their workflows while maintaining a human-centered approach. This balance between embracing innovation and preserving human creativity will be key to remaining essential in organizations.

The human element remains at the heart of the industry, even as AI and automated systems streamline data collection and analysis. The shift towards platforms that integrate primary data seamlessly into decision-making processes shows promise for closing the gap between what consumers say and what they do. However, supporting the people behind these systems is crucial—technology should enhance, not replace, the human experience.

The Growing Importance of Consumer Autonomy in Decision-making: Empowering customers by giving them the freedom to choose has proven to be an effective strategy in guiding behavior, even as brands subtly influence decisions. This autonomy underscores the need for researchers to craft strategies that offer choice while steering consumer action.

Irreplaceable Skills: As technology takes on more data-driven tasks, it’s vital for researchers to focus on what makes them irreplaceable: their humanity. Creativity, empathy, and the ability to tell compelling stories set us apart in an increasingly automated world. Storytelling emerged as a powerful tool to transform insights into persuasion. While data lends credibility, it is stories that capture emotions and drive action. However, overloading stakeholders with data can dilute the message—clarity comes from simplicity, not quantity.

Researchers must avoid the trap of focusing solely on analyzing problems. Instead, insights must be actionable, offering clear solutions that align with organizational growth strategies. It’s not enough to admire an issue; the value lies in addressing it directly. With this in mind, insights should be used to support strategic decision-making, rather than defaulting to short-term tactics like price adjustments.

The future of market research will hinge on researchers’ ability to balance data with storytelling, autonomy with guidance, and technology with humanity. By focusing on these areas, researchers can continue to drive meaningful insights that shape business outcomes.

L&E Research Demonstrates Commitment to Community with Charitable Donation to Veterans Life Center

DWG Admin on November 1, 2024

Raleigh, NC – November 11, 2024 – L&E Research, a leader in market research recruitment, proudly upholds its core value of “Giving Back to the Community” through both workplace initiatives and local community involvement. Many L&E employees actively volunteer at soup kitchens, foster animals, assist in youth programs, and support their neighbors in various ways. Additionally, charitable donations have been made to numerous organizations at both local and national levels, exemplifying the spirit of using resources, skills, and services to empower others.

In line with this commitment, L&E Research donated $10,000 to the Veterans Life Center (VLC), an organization close to the heart of CEO Brett Watkins. “At L&E, we believe in making a meaningful impact on our community, and supporting VLC allows us to honor and assist those who have served our country,” stated Watkins. Instead of holiday client gifts, L&E has chosen to support VLC year after year, reinforcing their dedication to meaningful community impact.

The Veterans Life Center provides essential support to homeless and at-risk veterans, aiding their reintegration into civilian life. The organization addresses challenges such as physical and mental trauma, relationship upheaval, employment difficulties, financial strain, and substance abuse. VLC’s comprehensive programs and services offer veterans the opportunity to rebuild their lives and regain independence and self-sufficiency.

Donations from organizations like L&E Research are crucial in maintaining VLC’s facility and programs. The center, equipped with 50 sleeping rooms, offers a safe and clean living environment for veterans. It is staffed by over 30 employees, including healthcare professionals who provide medical and behavioral health services. Daily counseling, life skills training, vocational education, and mentoring programs foster both personal and professional growth. VLC is also expanding its operations to assist more veterans and aims to serve as a model for similar programs nationwide.

For those interested in supporting VLC, the organization’s website provides instructions on how to donate online, by phone, or by mail. Additionally, local volunteers are welcome to apply and contribute their time and skills to this worthy cause.

L&E Research encourages everyone to give back, whether through donations to VLC or other organizations, or by engaging in local community activities. The essence of giving back lies in empathy, compassion, and a commitment to improving our communities for all.

The efforts of the Veterans Life Center, coupled with contributions from donors like L&E Research, are instrumental in creating better outcomes for veterans. Together, we can make a significant difference.

About Veterans Life Center

The Veterans Life Center is a nonprofit organization focused on providing support, resources, and assistance to homeless and at-risk veterans. Through comprehensive programs and dedicated staff, VLC helps veterans reintegrate into civilian life and achieve self-sufficiency.

For more information, please visit the Veterans Life Center here.

About L&E Research

Founded in 1984, L&E Research specializes in connecting clients with the right participants for market research studies, providing trusted insights that drive better business decisions. Serving a diverse range of industries including healthcare, legal/jury research, consumer packaged goods (CPG), and sensory testing, L&E Research prides itself on its ability to facilitate meaningful conversations between companies and their customers. With state-of-the-art facilities located in Charlotte, Chicago, Cincinnati, Columbus, Denver, New York, Orlando, Raleigh, and Tampa, L&E Research is committed to leading the field in market research innovation and client service.

Contact

L&E Research
Brett Watkins, CEO
www.leresearch.com

​7th Annual Future Trends of Market Research and Technology

DWG Admin on October 29, 2024

Join us for our 7th annual Future Trends of Market Research and Technology roundtable discussion with industry experts from L&E Research, P&G, Microsoft, and GreenBook. This conversation will delve into the future of qualitative and quantitative research.

Always our most popular webinar of the year, we will consider the evolving market research industry, what changes are on the horizon, potential challenges, and technology solutions.

So, what can we expect, and where do we go from here? Join us for this exciting webinar to find out!  During this webinar, we will discuss:

  • Navigating the Future of Market Research: Explore the key innovations and shifts driving the evolution of market research and what companies must do to stay ahead, including embracing AI, advanced analytics, and ethical data practices.

  • Building a Sustainable Research Ecosystem: Discover how brands and suppliers can collaborate more effectively to enhance recruitment strategies and ensure long-term sustainability, focusing on diversity, inclusion, and participant engagement.

  • Empowering Tomorrow’s Insights Leaders: Learn what new competencies and mindsets will be essential for insights professionals to thrive—ranging from mastering emerging technologies to developing strategic, data-driven decision-making skills.

 

L&E Research Opens New Chicago Facility for Medical Simulations

DWG Admin on October 8, 2024

Chicago, IL – Tuesday, October 7 – L&E Research, a leading provider dedicated to connecting companies with their customers, announces the opening of its new facility in the heart of Chicago, Illinois. Located on the prestigious Magnificent Mile, this state-of-the-art facility spans over 10,000 square feet and is designed to foster innovative research with a specialized focus on medical simulations.

The new facility boasts five meticulously designed rooms, each equipped to handle a variety of research needs with cutting-edge technology and flexible configurations. A highlight of the new location is the advanced medical simulation lab, which offers unique opportunities for healthcare research, product testing, and user experience studies.
Strategically positioned in downtown Chicago, the facility is just blocks away from major landmarks such as the Hancock Building and Navy Pier, and is conveniently accessible by multiple public transportation options. Parking will be readily available in a nearby garage, ensuring that visiting the facility is hassle-free for clients and research participants. With its prime location, advanced facilities, and convenient transportation options, L&E Research’s new Chicago office is poised to become a hub for market research in the Midwest.
“Opening this new facility on Chicago’s Magnificent Mile allows us to tap into the vibrant pulse of the city, making it easier for participants to reach us from any direction and ensuring that we continue to attract a diverse range of study participants,” said Tracy Isacco, President of L&E Research.

About L&E Research

Founded in 1984, L&E Research specializes in connecting clients with the right participants for market research studies, providing trusted insights that drive better business decisions. Serving a diverse range of industries including healthcare, legal/jury research, consumer packaged goods (CPG), and sensory testing, L&E Research prides itself on its ability to facilitate meaningful conversations between companies and their customers. With state-of-the-art facilities located in Charlotte, Chicago, Cincinnati, Columbus, Denver, New York, Orlando, Raleigh, and Tampa, L&E Research is        committed to leading the field in market research innovation and client service.

For further information, please contact:

Kelli Hammock
720.370.3423
L&E Research
www.leresearch.com

It’s all about the people

DWG Admin on September 17, 2024

Today, we’re very happy to share our new visual identity.

There have been some exciting changes here at L&E over the past year and we felt it was time for a new look to reflect our new strategic focus. While we’ve always been focused on connecting companies and brands with the people they serve, we felt we needed to recognize that more, while incorporating new innovations and future-proofing our company for years to come. Plus, we’re putting more emphasis on our different specialist teams – Health, Consumer, Product Insights, and Legal – focusing on our expertise in these areas.

Our fresh identity is the first step in a brand evolution which builds on several strategic developments which will be announced in the coming months.

For our launch video, we asked our people why they are your people. Listen to what they said here:

As our CEO Brett Watkins says: “Our focus has always been on the people — both the participants in our studies and the clients we serve. This new logo embodies the warmth and approachability that we strive to bring to every interaction. It’s a visual reminder that, at L&E Research, we’re not just about data; we’re about the people behind the data.”

Our new logo is live across all L&E Research’s platforms, including our website, social media channels, and email communications.

L&E research unveils new visual identity focused on putting people first

DWG Admin on September 9, 2024

Raleigh, NC – September 9, 2024 – L&E Research, a leading provider dedicated to connecting companies with their customers, today announces the launch of its new visual identity. The fresh look reflects the company’s commitment to innovation and a people-centered approach. It is the first step in a brand evolution to build on several strategic developments which will be announced in the coming weeks.

Brett Watkins, CEO of L&E Research, highlighted the human element behind the rebranding, reflecting on the company’s dedication to fostering genuine connections:
“Our focus has always been on the people—both the participants in our studies and the clients we serve. This new logo embodies the warmth and approachability that we strive to bring to every interaction. It’s a visual reminder that, at L&E Research, we’re not just about data; we’re about the people behind the data.”
The new logo is set to appear across all L&E Research’s platforms, including its website, social media channels, and email communications, beginning September 9th. The soft-launch strategy ensures a seamless transition as the company prepares for its official rebrand unveiling.
 

 

About L&E Research

Founded in 1984, L&E Research specializes in connecting clients with the right participants for market research studies, providing trusted insights that drive better business decisions. Serving a diverse range of industries including healthcare, legal/jury research, consumer packaged goods (CPG), and sensory testing, L&E Research prides itself on its ability to facilitate meaningful conversations between companies and their customers. With state-of-the-art facilities located in Charlotte, Cincinnati, Columbus, Denver, New York, Orlando, Raleigh, and Tampa, L&E Research is committed to leading the field in market research innovation and client service.

For further information, please contact:

Kelli Hammock
720.370.3423
L&E Research
www.leresearch.com

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