Client Portal

A Live Client Portal for Real-Time Recruitment Tracking

Real-time recruitment tracking, live session streaming, secure recording access, and team collaboration — in one authenticated platform.

The L&E Client Portal is a secure, web-based platform that gives research teams full visibility into their projects from recruitment through final deliverable. Rather than managing a study through email threads, separate streaming tools, and disconnected file shares, it centralizes every stage of the workflow in a single login: live recruitment status, session observation, recording archives, tagged highlights, and exportable data. The portal is included with every L&E engagement — grant access to as many team members and stakeholders as you need, with no per-seat fees and no extra software required.

Client reviewing recruitment status in the portal

Trusted by leading brands and research teams

How the portal supports your research

Live recruitment tracking

Live recruitment tracking with full participant visibility

The portal displays real-time recruitment progress for every active project. View quota status, see individual participant profiles, review screening responses, and confirm recruits align with your study criteria as they come in. When your project manager updates participant status, the portal reflects it immediately.

Remote session observation and backroom tools

Remote session observation & backroom tools

Observe live sessions through the portal's integrated video streaming, without a separate platform or login. Built-in tools let remote observers tag key moments during a session, take timestamped notes, and use team chat to share reactions with colleagues watching from other locations.

Secure recording access and download

Secure recording access & download

Recordings are hosted directly on the portal — not third-party file-sharing platforms — and accessible only through authenticated client logins, with no shared links or public URLs. Stream recordings on demand, download full sessions, or export tagged highlight clips for internal presentations and stakeholder reviews.

Centralized file management and export

Centralized file management & export

All project materials — session recordings, tagged highlights, chat transcripts, participant data exports — are organized in a single project workspace. Instead of tracking down files across email threads and cloud folders, your team accesses everything from one location and can share portal access directly with the stakeholders who need it.

Frequently asked questions

What can I see in the client portal?
Live recruitment status, session schedules, participant assignments, and confirmed-participant details — a real-time view of your project from kickoff through fieldwork.
Is the portal secure?
Yes. Access is controlled and aligned with our ISO 27001 information-security certification, so project and participant data stays protected.
Can my whole team access it?
Yes — your team can work from the same up-to-date view, so everyone sees the current state of recruitment without chasing status updates.
Do I need the portal to work with L&E?
No — it's there to give you visibility, but your dedicated project manager is always available directly whenever you prefer.

See your next project come together in real time.

Start a project with L&E and get live visibility into recruitment from day one, backed by a dedicated project manager.