Find Research Study Participants Where Decisions Happen
On-site and intercept recruitment at retail, venues, and events — capturing real consumers in the moment, in the real-world context that shapes their choices.
Meet people where decisions happen — in store aisles, lobbies, events, and service environments. Our intercept programs combine real-time observation with short, respectful conversations to reveal what draws attention, what gets picked up, and why. We manage locations, staffing, compliance, and reporting, so you get fast, reliable insights.
Trusted by leading brands and research teams
What L&E intercept research delivers
We manage locations, staffing, compliance, and reporting end to end — so you capture real behavior in real environments and get fast, reliable insights.
Behavior, not recall
Observe choices as they happen, then ask a few focused questions while the experience is fresh. You get clearer signals on what people notice, ignore, and act on in real environments.
Retail & site compliance
We coordinate permissions, guidelines, and on-site communication so research runs smoothly without disrupting operations. Our teams work as courteous guests, aligned with venue requirements.
Prototype & asset control
We handle daily installs, audits, and secure storage for prototypes not intended for sale. Following your planogram, our team sets the shelf each day, monitors item movement, and restores the aisle to store standards at close.
Trained field teams on site
We staff experienced intercept teams with on-site leads and float coverage. Everyone is trained on approach, consent, documentation, and escalation so quality stays consistent across locations.
In-the-moment interviews
Add quick, moderated interviews nearby for deeper context. No long sessions — just concise conversations that capture reactions to packaging, messaging, or experiences on the spot.
Fast reporting for decisions
Receive structured daily summaries and end-of-study synthesis so you can make confident go, no-go, or iterate decisions in days, not months.
Frequently asked questions
What is intercept research?
Where can you run intercepts?
How do you make sure intercepted participants qualify?
Do you handle the on-site logistics?
Meet your audience in the real world.
Tell us where your audience gathers and what you need to learn, and we'll design an intercept approach and handle the logistics.